Help zone

TO HELP US BETTER ASSIST YOU:

IF YOU ARE CONTACTING US ABOUT AN ORDER YOU HAVE PLACED: Please include the following information: The Order ID # shown at the top of the invoice you were presented after you placed your order (and later e-mailed to you) The e-mail address you used when the order was placed The name of the product you purchased

IF YOU ARE CONTACTING US BECAUSE YOU HAVE A CHARGE ON YOUR CREDIT CARD: Please include the following information: The full name of the cardholder The date of the transaction The amount charged

IF YOU ARE CONTACTING US FOR SOME OTHER REASON: NorthStar Solutions sells thousands of software titles, in addition to developing many of our own. If you are contacting us about a specific product, we can help you better if you provide the product name in the subject of the message and any other important information in the message itself so that we may route your message properly.