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Features of Our E-commerce Services

LOW RESELLER FEES  One of the most important aspects you should always consider for your business are the costs. NorthStar Solutions offers an exceptionally low and very fair reseller fee structure of just 5.9% + $.75 per order (default) or upon request we can set your account to have a flat rate of 7.5% per order (minimum fee of $0.75 per order). We also have no monthly fees, chargeback fees, refund fees, or other hidden fees.


Low Fees

RELIABILITY  NorthStar Solutions has sold millions of dollars of products via our e-commerce platform since 1994. As a pioneer in the e-commerce industry, we have continually evolved to ensure our solid, state-of-the-art platform has your business needs covered both now and in the future.



Reliability

FRIENDLY CHECKOUT  Our checkout process can be completed via just one page and conveniently provide customers with immediate feedback during their purchase — without them having to submit multiple forms or use their browser's "back button" to correct and resubmit information. Our system significantly reduce or eliminate any shopping cart abandonment other payment processing platforms experience. In fact, our checkout process is so simple and intuitive that most customers can complete the process in just 1-2 minutes. SEE EXAMPLE OF LINKS THAT POINT TO A CUSTOMIZED STORE ...



AJAX TECHNOLOGY

PROFESSIONAL "LOOK AND FEEL"  Whether you work out of a big office downtown or a spare room in your house, all that matters is how professionally you present and conduct yourself online. So, the last thing you want to do is undermine your professional image when it comes to the critical point of accepting payments. Obvious examples might be if a business does not accept credit cards, or does not use a secure web site. Use of a reseller like NorthStar Solutions will provide the credibility and professional look and feel your business needs.



Professional Look and Feel

CUSTOMIZATION OPTIONS  You're welcome to use our clean, professional default pages or to customize your store with your header/logo, fonts, colors, etc. Our control panel equips you to do that yourself, or we'll be glad to help you with customizations at no extra charge (just point us to your site so we can capture some of the look for you). You also have several options when you link to our store: you can link to a particular product, link to the shopping cart with a product already added, or link to your general store area and let customers pick and choose the products they want to add to their virtual shopping cart. SEE EXAMPLE OF LINKS THAT POINT TO A CUSTOMIZED STORE ...



Customization Options

ON-DEMAND CD FULFILLMENT   One of the many value-added features we offer is that we can can send customers a CD of their electronic goods, with no extra effort to you! When a purchase is made by a customer that wants a CD, we have the CD prepared with data and a professionally printed label, and then mailed to the customer via the shipping option they have selected. Another valuable aspect of this feature is that your electronic product is retrieved via FTP from a URL you have set up in the Control Panel so that you can easily ensure customers always get the latest version of your product. This feature will provide more profit to you, and it helps reduce technical support for people that lose their "download", all the while providing a valuable service to the many customers that would like a backup CD when they make a purchase.



CD-ROM Fullfillment

POST-SALE DOWNLOADS  Another value-added feature we offer is that if you sell downloadable products, we will immediately provide customers a download link after their purchase. We offer this feature at no extra charge and you need only complete the "E-goods Fulfillment (ESD)" field to activate the feature which will prompt our system to e-mail customers a special, encrypted link that they can use for up to 24 hours after their purchase. This feature keeps your product safe from getting downloaded repeatedly, and the special link can be extended if a customer does not retrieve their download before the link expires.



Downloads

DISCOUNT COUPONS   Everyone likes a good deal, and coupons are a nice way to offer items on sale without risking leakage from normal sales. In other words, rather than run a sale that each and every customer will know about and receive (even if they arrive at your store ready to pay full price), you can target specific customers (for example, ones that may have purchased something from you in the past) and entice them to make more purchases of other products or upgrade an existing product at a discount. This works equally well for reseller discounts, educational discounts, discounts you want to give to friends and family, etc.

You can set coupons to expire on a certain date, to only work for certain categories, to work only when a specific product is purchased, and/or only take effect if a certain purchase amount has been purchased. You may also provide customers a coupon code within the URL you give them to provide customers a more seamless purchase experience. No matter how the coupon discount is triggered, customers are immediately shown the discount in their cart total to help customers feel good about their purchase.



Coupons

MULTIPLE CURRENCY QUOTES  Our store will automatically detect the preferred currency customers like to see by examining their browser settings and/or the IP Address where they are from and display the prices in their own currency. In addition to the currency options being displayed on the page the customer views, prices are displayed next to the original price quoted in U.S. dollars so the customer fully realizes the actual price. This feature accesses data from the European Central Bank in real time to ensure the exchange rate quoted is correct. Customers may also choose to override the suggested currency and display prices in one of many other currencies.



Currency

QUANTITY DISCOUNT OPTIONS Quantity discounts encourage more sales by enabling you to offer discounts when certain quantities are purchased. For example, you could have quantity discounts in ranges such as 2-4, 5-9, 10-20, 21-50, and 51-100 (or however you would like). Once you have set them up, our system will automatically apply the discounts to customer's shopping carts when they select a quantity in the range you specify to achieve a discount.



Quantity Discounts

INSTANT PAYMENT NOTIFICATIONS (IPN)  Easily set up your account to use our Instant Payment Notification (IPN) feature. If you use a hosting solution that enables you to run scripts, such as php, then you can have our system POST order data to a script on your server (a sample php script is also provided to you). IPN can be used in addition to e-mail notifications so that you can automate processes on your own server/host: you can customize the script to generate custom e-mail messages, log order data to a file, load a database, etc.



Instant Payment Notifications (IPN)

CUSTOM E-MAIL TO CUSTOMERS  Customers receive a professional invoice detailing their purchase (what was purchased, the date of purchase, amount charged, etc.) immediately after their purchase is processed. Our system will also automatically send a separate e-mail on your behalf (with your e-mail address as the "reply to"), to once again thank them for their purchase and providing them with your contact information or, at your discretion, an unlock code, some other type of special instructions related to their purchase.



Customized E-mail

GIFT CERTIFICATES  You or customers may also purchase gift certificates from our store and then give them to friends and family members. This feature would be especially useful during holidays and special occasions (birthdays, anniversaries, mother's day, etc.).



Gift Certificates

FLEXIBLE PAYMENT OPTIONS  We mail checks to you twice a month provided at least $100 is owed to you. The checks take about 2-4 days to arrive anywhere in the U.S. and about 10 days outside the U.S. If you live in a place where mail is delayed beyond that or you would otherwise prefer, we can send your payments via PayPal at no extra charge or wire for a $45 wire fee. Another option available upon your request is that we hold checks until a higher minimum balance has been reached ($500, for example). Some of our clients combine these two features, which are completely optional and may be changed as needs change.



Flexible Payments

FRIENDLY CONTROL PANEL  Once you sign up for our services, you will have access to a friendly control panel where you can add, modify, and delete products; view orders in real time; set up customer discounts; create coupon codes; customize the look and feel or your store; and much more. If you would like to explore a "sandbox" area, use our SANDBOX CONTROL PANEL with Username = sandbox and Password = playnice.


Friendly Control Panel

SUPER EASY, RISK-FREE TRIAL  Our signup process is fast and easy — which means you can be selling products through our site within minutes of signing up. Also, you retain all rights to your products, to include the copyright, the right to distribute, marketing rights, and/or rights to receive compensation directly or from other sources. You have nothing to lose and much to gain by trying our services first hand!




Copyrights

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Our many years of success is by no accident: we recognize the value of solid, long-term business relationships. Whether you're just starting your business, work full time at an established business, or are somewhere in between; when you sign up for our e-commerce services you will immediately become a valued client. Come grow with us ...

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