Frequently Asked Questions About
Our E-commerce Services

WHAT TYPES OF BUSINESSES/PRODUCTS DO YOU TAKE ORDERS FOR? We take orders for almost any type of software program or electronically fulfilled product (e-books, web site subscriptions, etc.). With only a few exceptions, we also gladly take orders for other items such as books, CD's, etc. We will actively consider (and likely welcome) taking orders for any product as long as the product:

• does not promote violence, discrimination, unlawful acts, or pornography
• is not spam-related
• is not some type of "get rich quick" scheme
• is not for events subject to cancellation (concerts, cruises, seminars, etc.)

HOW LONG DOES THE APPLICATION PROCESS TAKE? I WANT TO START AS SOON AS POSSIBLE. If you complete the online signup form accurately, you should not have any problems getting set up moments after we review the information (which is often just a few minutes after it was submitted). From that point on, you have real time control over adding, modifying, and deleting products via an easy-to-use control panel.

CAN I TAKE A CREDIT CARD ORDER AND JUST PASS THE INFORMATION TO YOU? No, because we are the merchant, we must accept the order directly from customers. Otherwise we would be participating in something called "factoring" which essentially means one business is processing credit card transactions for another business -- something forbidden by the credit card companies. Our services, of course, are much more than processing credit cards, as they involve the much more valuable service of actually providing a convenient way for people to order, maintain statistics, maintain continuity of an e-mail address, secure web site, fax number and generally offer more of a "big business" environment that helps us all enjoy the resulting economies of scale we can obtain. We are essentially reselling your products or services for a very small commission and arranging any shipping that needs to be performed to be done with a "drop ship" arrangement. Thus, we are the ones that need to collect the credit card payments directly from the customers to ensure the function of our services stays as it should.

HOW ARE ORDERS FILLED? We offer several easy ways for you to fill your orders.

• Our system will e-mail you a notice right after an order is placed. The e-mail will let you know what has been purchased, the date of purchase, the customer's name, e-mail address, shipping address, etc. Once you receive that information, you can act upon it and send the customer what they need.
• You can set up your product information so that our system provides your customers the ability to download a fully functional version of your software program, e-book, etc. after their purchase. We offer this feature at no extra charge! MORE INFORMATION ...
• You can have order information posted to you via an Instant Payment Notification (IPN) script so that you can program your system to automatically process order notifications. MORE INFORMATION ...
• We are pleased to offer a CD-ROM Fullfillment Service at no extra work or cost to you (in fact, you can even make an additional profit on CD-ROM sales!). MORE INFORMATION ...

HOW DO I GET STARTED? Our signup process is fast and easy -- which means you can be selling products through our site within minutes of signing up. You have nothing to lose and much to gain by trying our services first hand!

Our sign up process is fast, easy, and completely free.